Support

Frequently Asked Questions

The stream won't load or keeps buffering

First, check your internet connection and try refreshing the page or restarting the app. If a broadcast is scheduled but the stream hasn't started yet, the page will show a replay or "Off Air" until the crew goes live — streams typically start a few minutes before the listed start time. If the problem continues during a live broadcast, let us know using the contact info below so we can check the equipment on our end.

How do I get reminded before a broadcast?

On the website, tap any game on the Broadcast Schedule to add it to your calendar (Google Calendar or a downloadable .ics file for Apple/Outlook). In the iOS app, tap the bell icon on a game to turn on a local notification a few minutes before it starts — you can turn this off anytime in the app or your device's notification settings.

The broadcast schedule looks wrong or out of date

Schedules can change on short notice due to weather, opponent changes, or venue moves. If you spot an error, please email us the details (game, date, and what looks off) and we'll get it corrected as soon as possible.

Where can I find past broadcasts?

Full replays live on our YouTube archive — use the "Archives" link on the website or in the app to jump straight there.

Where can I get the app or Roku channel?

The iOS app is available on the App Store, and Eagles on the Air is available as a channel on the Roku Channel Store. Links to both are on the FBCA.tv homepage.

I have a different question, or found a bug

Email us — we read every message and will follow up as soon as we can.

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